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TICKETING MERCHANT ACCOUNT & GATEWAY

Merchant Accounts for Ticket Agencies, Brokers, and Event Organizers

SecureGlobalPay provides high-risk merchant accounts and a payment gateway for event organizers, ticketing agencies, and online ticket sellers. Take international payments, implement strong fraud controls without killing conversion, manage complex settlement and reconciliation, and minimize chargebacks and disputes.

How the process works

Traditional banks and payment aggregators may be reluctant to support online ticket sales because of long fulfillment windows, event cancellation risks, friendly fraud, and potential chargebacks. SecureGlobalPay will set you up with a dependable payment solution and competitive terms for your type of business.

1.
Complete an online application
Fill out a simple application and tell us about your ticketing model, events, expected sales volume, and payment processing needs.
2.
Submit documentation
We’ll promptly review your application and request any missing documents needed for underwriting.
3.
Get approved and set up
Our team works to secure fast approval and configure your merchant account, payment gateway, fraud controls, and accepted payment methods.
4.
Start taking payments
Once everything is set up, you can securely accept payments through your website, app, ticketing platform, POS device, or self-service kiosks.

Everything you need to process payments
smoothly and securely

Our online ticket payment processing solutions give you all of the tools and services you'll need to handle sales spikes, reduce fraud and chargebacks, and deliver a fast, convenient checkout experience for ticket buyers and event goers.

MERCHANT ACCOUNT

Get online ticket merchant account solutions with competitive rates and transparent fees

PAYMENT GATEWAY

Use our modern, PCI-compliant gateway with hundreds of integrations, intelligent routing, advanced fraud controls and verification, and multi-MID capabilities.

MULTI-CURRENCY SUPPORT

Accept all major card brands and process payments in dozens of domestic and international currencies with automatic conversion.

FLEXIBLE PAYMENT OPTIONS

Accept debit, credit, and gift cards, ACH & e-Checks, digital wallets, installment plans, Pay-by-Text, and more. We support virtually every payment type.

SECURE PROCESSING

Leverage AI-powered tools to prevent fraudulent transactions and card testing, as well as effectively mitigate and manage chargebacks.

Hands-on support & advice

We will proactively monitor your account and notify you about potential issues and cost saving opportunities.

Payment processing for every type of ticketing business

From one-time events to established ticketing platforms, SecureGlobalPay provides payment solutions tailored to your sales model, transaction volume, and risk profile.

Get access to an incredibly powerful payment gateway

ONE GATEWAY, MULTIPLE ACCOUNTS

Manage multiple merchant accounts from a single gateway with advanced transaction routing and load balancing. Perfect for high-volume and high-ticket merchants.

SIMPLE AND FLEXIBLE REPORTING

Manage transactions and generate reports on all payment processing activity through an easy- to-use merchant portal.

100% SECURE PROCESSING

Our PCI-DSS compliant gateway provides point-to-point encryption, tokenization, AVS, 3D Secure, AI-driven fraud detection, and advanced chargeback management tools.

200+ integrations with shopping carts, ecommerce & ticketing platforms, CRMs, accounting software, and chargeback tools

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Get paid — anytime, anywhere, anyhow!

Collecting payments should be simple and convenient. Whichever way your customers want to pay, we can set it up.

Why choose SecureGlobalPay as your ticketing merchant account provider

Online ticket sellers need a payment provider that understands future-delivery risk, sudden sales spikes, cancellations, and fraud prevention. SecureGlobalPay offers personalized guidance, dependable payment technology, and expert support for event organizers and ticketing businesses of all sizes.

INDUSTRY EXPERIENCE

We have helped many ticket sellers streamline payment processing, reduce fraud and chargebacks, and stay compliant with industry and acquirer requirements.

25+ YEARS IN THE INDUSTRY

Over the years, we have developed relationships with many acquiring banks and resolved a wide range of processing issues. You’ll be in good hands.

WORLD-CLASS SUPPORT

Whether you are switching providers or starting fresh, every merchant gets a dedicated US account manager who is available via phone or email.

FAIR PRICING

We will not tie you into a long contract with a nasty cancellation fee. Interchange plus pricing with no setup or other hidden costs.

Here’s what our clients say

Real feedback from retail and high-risk merchants we helped accept and process payments.

Not Sure What You Need? Get a Free Consultation

FAQs

Online ticket sellers are often considered high risk because tickets are sold before the event takes place. The long fulfillment period, combined with cancellation risk, fraud, sudden sales spikes, and potential chargebacks, creates additional exposure for payment processors.

A ticketing merchant account allows event organizers, venues, and ticketing agencies to accept card payments for ticket sales. Unlike a standard account, it is underwritten with the risks and transaction patterns of the ticketing industry in mind.

Requirements vary, but you may need to provide:

  • Identification documents
  • Business registration documents
  • Bank statements
  • Processing history
  • Event details
  • Projected sales volume
  • Your cancellation and refund policies.
Underwriters may request additional information for events scheduled far in advance.

Approval times can vary depending on your business model, documentation, and processing history. Most ticketing businesses can be approved and live within 3 to 5 business days.

Yes. Our payment gateway offers several integration options for websites, mobile apps, and ticketing platforms. Contact our team to discuss your current technology and determine the most suitable integration method.

Use AVS and CVV checks, 3D Secure, transaction monitoring, clear billing descriptors, and automated fraud rules. You should also display your refund policy clearly and retain ticket-delivery records, customer communications, and event-entry scans as evidence.

In most cases. We support international cards, multi-currency processing, and alternative payment methods. Offshore processing options are also available if your business model or customer base requires it.

We may require a rolling reserve if your business has long fulfillment windows, high sales volume, limited processing history, or an elevated chargeback risk. Reserve requirements are determined during underwriting and depend on your individual risk profile — and can be renegotiated for merchants that prove they can keep disputes, fraud, and chargebacks in check.

You should promptly notify ticket holders and follow your published cancellation and refund policies. Maintaining enough available funds to cover refunds can help prevent chargebacks and protect your merchant account.

Your approved processing limits should reflect expected ticket releases and peak sales periods. Let us know about major events or anticipated volume increases in advance so we can work to set you up with additional merchant accounts and configure payment routing to keep you under approved processing thresholds.

If you have access to unattended payment terminals, customers can purchase transportation, entertainment, event, or other tickets through that self-service terminal. SecureGlobalPay offer a pre-built support for a wide variety of payment terminals that simplifies the integration process. We work with multiple acquiring banks and can help match your unattended business with an acquiring partner that fits your industry, expected volume, average ticket size, and transaction model. Learn more in our Unattended Payment Solutions: How They Work & How to Set Them Up guide.