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NUTRACEUTICAL AND SUPPLEMENT MERCHANT SERVICES

Open a High-Risk Merchant Account for Nutraceuticals & Supplements

SecureGlobalPay offers specialized payment processing solutions designed for nutraceutical and supplement merchants. We will expedite your approval, assist with setup, and keep your processing costs down to a minimum.

How the process works

Traditional banks and aggregators avoid working with supplement companies due to strict industry regulations, subscription models, and high chargebacks. SecureGlobalPay has your back — and we will get you the best rates possible.

1.
Complete an online application
Provide details about your nutraceutical business through our straightforward application
2.
Submit documentation
We will review your application promptly and ask for additional documentation (if needed).
3.
Get approved and set up
Our team goes to work to get you approved ASAP. Then helps you set up equipment, payment methods, and gateway.
4.
Start taking payments
You are ready to start selling your supplements and securely processing incoming payments!

Everything you need to process payments
smoothly and securely

Our supplement merchant services include all of the tools and services you’ll need to deliver a frictionless payment process — while minimizing costs and chargebacks.

MERCHANT ACCOUNT

Get a credit repair merchant account with competitive rates and no hidden fees.

PAYMENT GATEWAY

Use our state-of-art payment gateway for credit repair with hundreds of integrations. Quick and easy setup.

POS hardware & software

Through our partnerships with Clover and Dejavoo, we can equip you with modern POS hardware and software — for free!

Zero-fee processing

Slash your credit card processing costs with our Cash Discount & Dual Pricing models.

Chargeback and fraud protection

Leverage AI-powered tools to prevent fraudulent transactions and reduce chargebacks.

Hands-on support & advice

We will proactively monitor your account and notify you about potential issues and cost saving opportunities.

Serving a wide range of nutraceutical businesses

If your business isn't listed, don't worry — whether you are selling DTC, run a supplement marketplace, or act as a B2B distributor — we're equipped to support any type of supplement business. Reach out and tell us what you do.

Get access to an incredibly powerful payment gateway

ONE GATEWAY, MULTIPLE ACCOUNTS

Manage multiple merchant accounts from a single gateway with advanced transaction routing and load balancing. Perfect for high-volume and high- ticket merchants.

SIMPLE AND FLEXIBLE REPORTING

Manage transactions and generate reports on all payment processing activity through an easy- to-use merchant portal.

100% SECURE PROCESSING

Our PCI-compliant gateway offers point-to-point encryption, 2FA, AI fraud detection, and advanced chargeback management tools.

Connect with 200+ different ecommerce platforms, subscriptions & billing software, and chargeback management tools

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Get paid — anytime, anywhere, anyhow!

Collecting payments should be simple and convenient. Whichever way your clients want to pay — mobile, self-service, in-store, or online — we can set it up.

Why choose SecureGlobalPay as your nutraceutical merchant account provider

We believe that every merchant deserves the same respect and level of service, regardless of their volume requirements, size, or industry.

INDUSTRY EXPERIENCE

We have worked with other merchants in the supplement space and can help you avoid restrictions and navigate regulatory concerns.

25+ YEARS IN THE INDUSTRY

Over the years, we developed relationships with many different acquiring banks. Plus, we encountered – and helped solve – a wide variety of different processing issues.

WORLD-CLASS SUPPORT

Whether you are switching providers or starting fresh, every merchant gets a dedicated account manager that is available via phone or email.

FAIR PRICING

We will not tie you up in a long contract with a nasty closure fee. Fully transparent pricing with no hidden fees.

Here’s what our clients say

Real feedback from retail and high-risk merchants we helped accept and process payments.

Not Sure What You Need? Get a Free Consultation

FAQ about supplement merchant accounts and payment solutions

Why is the nutraceutical and supplement industry considered high-risk by payment processors?

The nutraceutical industry is labeled "high-risk" due to factors like high chargeback rates, recurring billing practices, and regulatory scrutiny from the FDA and FTC. Additionally, aggressive marketing, auto-ship programs, and health-related claims increase the potential for disputes, making traditional payment processors hesitant to work with these businesses.

Can I get approved for a merchant account if I sell supplements online?

Yes. At SecureGlobalPay, we specialize in helping nutraceutical merchants secure reliable, high-risk merchant accounts — even if they've been declined elsewhere. We work with a wide network of domestic and offshore banking partners who understand the unique challenges of the supplement industry.

What types of supplements are allowed or restricted for payment processing?

Allowed products typically include vitamins, minerals, herbal remedies, weight-loss aids, nootropics, and general wellness supplements. Restricted or prohibited items may include anything with banned ingredients, unverified health claims, or products marketed for sexual enhancement or miracle cures. We can review your product line to ensure compliance before submission.

What documentation do I need to get approved for a nutraceutical merchant account?

Approval generally requires:

  • A valid government-issued ID
  • A voided business check or bank letter
  • A business license (if applicable)
  • Recent processing statements (if switching providers)
  • Product labels and website URLs
  • Terms & Conditions, Refund Policy, and Privacy Policy pages
  • Certificates of Analysis (COAs) for certain products
If there are additional documents required, we’ll guide you through the process and help prepare everything needed.

Do you support recurring billing or subscription-based sales models?

Yes, we fully support recurring billing and subscription-based models, including auto-ship programs. Our payment gateway integrates with top subscription tools and includes features like customer consent tracking, retry logic, and transparent billing descriptors to help reduce chargebacks.

How do you help manage chargebacks and fraud in the supplement industry?

We offer advanced fraud detection tools and chargeback mitigation services, including:

  • Real-time transaction monitoring
  • 3D Secure (3DS2)
  • Advanced algorithms to catch fraud
  • Integration with chargeback management tools like Kount
  • Dispute resolution tools and alerts
  • Best practices guidance to reduce refund and dispute triggers
These features help protect your revenue and maintain account stability.

Can I use this payment processing solution for international orders and cross-border transactions?

Yes. We support multi-currency processing, multiple MIDs, international acquiring banks, and global fraud protection features. Whether you're selling to customers in the U.S., EU, Canada, or beyond, we can help you stay compliant with local regulations and minimize payment friction.

What happens if my business is flagged for compliance or chargeback issues?

Our risk management team proactively monitors accounts and will work closely with you to resolve issues before they escalate. If flagged, you’ll receive guidance on how to update product language, refund policies, or site compliance to meet processor requirements. Our goal is to protect your merchant account and avoid interruptions in your ability to accept payments.

Can I switch from Stripe, PayPal, or Square to SecureGlobalPay without losing payment history?

Yes. Many merchants move to us after being restricted or terminated by Stripe, PayPal, or Square. While we don’t transfer transaction data directly, we help ensure a smooth transition and can analyze your previous statements to match or improve processing terms. You’ll also benefit from a dedicated account manager and more tailored high-risk support.