SecureGlobalPay offers personalized telemedicine merchant account services for online healthcare providers. We will guide you through the approval process and provide all of the tools and technology you need to process payments seamlessly, stay compliant, and scale with confidence.
Traditional banks and PayFacs avoid telemedicine businesses because of chargeback risk, card-not-present transactions, complex billing models, and regulatory concerns. SecureGlobalPay has your back — and we’ll help you secure stable processing with competitive rates.
Our telemedicine payment processing includes all of the tools and services you need to reduce declines, prevent fraud, and keep processing costs under control — while delivering a seamless checkout experience for your patients.
Get a secure and stable telemedicine merchant account with competitive rates and transparent fees.
Use our modern, PCI-compliant gateway with hundreds of integrations, robust security, and multiple MID capabilities.
Accept all major card brands and process payments in dozens of domestic and international currencies with automatic conversion.
Accept credit cards, MOTO payments, recurring billing, ACH & eCheks, and more. We support virtually every payment type.
Leverage AI-powered tools to prevent fraudulent transactions, as well as effectively mitigate and manage chargebacks.
We will proactively monitor your account and notify you about potential account issues and cost saving opportunities.
Don’t see your business on the list? Don’t worry — we can likely help you as well. Reach out to our team and tell us more about your business model.
Manage multiple merchant accounts from a single gateway with advanced transaction routing and load balancing. Perfect for high-volume and high-ticket merchants.
Manage transactions and generate reports on all payment processing activity through an easy- to-use merchant portal.
Our PCI-DSS compliant gateway provides point-to-point encryption, tokenization, AVS, 3D Secure, AI-driven fraud detection, and advanced chargeback management tools.
Collecting payments should be simple and convenient. Whichever way your patients prefer to pay, we can set it up.
Secure stable processing solutions built for growth, compliance, and long-term account health. You will have access to a wide variety of payment methods, that effortlessly do the job you need, at an affordable price.
We have already helped numerous online merchants stay compliant, minimize fraud and chargebacks, and successfully grow their business.
Over the years, we developed relationships with many different acquiring banks. Plus, we encountered – and helped solve – a wide variety of different processing issues.
Whether you are switching providers or starting fresh, every merchant gets a dedicated account manager who is available via phone or email.
We will not tie you into a long contract with a nasty cancellation fee. Fully transparent pricing with no hidden costs.
Real feedback from retail and high-risk merchants we helped accept and process payments.
“I just wanted to thank you for the tremendous experience my company had with you while we were setting up our card services for our website. I wish more vendors that I worked with had your same qualities of timeliness, helpfulness, and efficiency. Roland always returned my phone calls and was happy to explain technical information in a way that’s easy to absorb and understand. I couldn’t be happier with my sales experience.”
Gem & I Products
“Top notch broker. Worked my high risk application the fastest I've ever had one worked. Got a placement in just over a week. Smooth, professional operation.”
Firearms industry
“SecureGlobalPay processed my application in just a few days and put my company's credit card processing online; the service was extremely fast. I will recommend your company to anyone looking for payment processing services, keep up the good work.”
Las Vegas Vacation Home Solutions
“I have been working with Secure Global for the past six years. They saved me thousands of dollars in our processing fees! They are a pleasure to work with – extremely knowledgeable, courteous, and very helpful. They definitely go the extra mile for their customers!”
Trigger Agency, LLC
“Our business grew 10X in a month and our merchant provider was holding back all of our funds. The team at SecureGlobalPay got us up and running again, saved us money, and began working with us to improve our invoicing and billing processes. If you have a fast-growing business or a high-risk account, this team stands head and shoulders above the rest (and I've worked with many others). A+++ rating.”
The Neck Gator
“These guys are great! I've been in the processing industry for 15 years, and I've never worked with a team more dedicated to setting their clients up for success. They do all the little things necessary to help their merchants, which many other processors let fall through the cracks.”
Charge Options
A telemedicine merchant is a business that provides healthcare or wellness services remotely and accepts payments online. This can include virtual clinics, mental health platforms, online consultations, prescription-based care programs, subscription healthcare services, and specialty telehealth providers.
The biggest payment processing challenges for telemedicine merchants usually come from the collision of healthcare regulation + online payments + complicated billing models + elevated fraud/chargeback risk. That combination often causes banks and processors to classify telemedicine as a higher-risk vertical.
To get a telemedicine merchant account, you’ll usually complete an application, submit business and compliance documents, and go through underwriting. Working with a provider like SecureGlobalPay, which understands high-risk healthcare industries, can improve approval odds and help you get set up faster.
Required documents may vary, but most applicants are asked for:
Approval times depend on your business model, documentation, and underwriting complexity. Some telemedicine businesses can be approved quickly (2 to 4 business days) once all documents are submitted, while more complex applications may take longer (5-7 business days).
Yes, many telemedicine businesses can accept international and cross-border payments depending on the countries served, currencies needed, and your underwriting profile. SecureGlobalPay can help structure a solution based on your target markets, including both domestic and offshore merchant accounts.
Yes. SecureGlobalPay offers powerful payment gateway solutions that can integrate with any telemedicine platform, app, checkout pages, CRMs, and subscription billing systems. Our team can help recommend the best setup and provide API details for integrations.
The best telemedicine merchant account provider offers stable approvals, fair pricing, fraud prevention tools, recurring billing support, responsive service, and experience working with telemedicine businesses. SecureGlobalPay specializes in helping higher-risk merchants secure reliable payment processing solutions tailored to their business model.