Does the processor provide the following:
Flexible Payment Options for Terminals
Are you locked into long-term rental contracts? Or does the processor provide you with options to buy or lease-to-own terminals?
Are the terminals designed to accept future chip technology or EMV? EMV chip technology uses Europay, MasterCard and Visa, a global standard for inter-operation of integrated circuit cards (IC cards or “chip cards”) and IC card capable point of sale (POS) terminals and automated teller machines (ATMs), for authenticating credit and debit card transactions.
Meet or Beat Pricing
Is the processor flexible in providing you the best available rate for your business? Can you get the best rate without having to go through a lot of red-tape or meeting very strict conditions?
Ease of Integration
Do you need to change your existing setup? Does the processor integrate with your existing system or customized setup? Can you easily import/export your existing customer database files?
Can you follow your business performance anytime, from anywhere? Can you export business reports in your preferred file formats (XML, Excel, PDF, etc.)?
Security and PCI Compliance
Does the processor use sophisticated fraud and security tools to protect your business and your clients? Do they meet all PCI standards, allowing your business to benefit from additional reliability?
Gateway with Recurring Billing, Re-billing and Customizable User Access Levels
Can you manage recurring payments to avoid potential errors? Can you immediately process transactions from repeat customers, without re-entering customer information?
Dedicated Merchant Support
Can the processor help you deal with any issue, including chargeback resolution, risk monitoring, etc.? Are they available 365 days/year?
Fully Redundant System
Does the processor have backup servers, to avoid downtime and keep your business up and running 365 days/year?