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I just wanted to thank you for the tremendous experience my company had with you while we were setting up our card services for our website. I wish more vendors that I worked with had your same qualities of timeliness, helpfulness, and efficiency. As a business owner, my time is valuable to me. Some vendors that I deal with act like they’re doing me a favor answering my questions. Or, I get pushed off to Customer Service before I can even finish saying my name. I know you are just as busy as I am, but you never acted like I was an imposition. Plus, if I called you with a question (instead of customer service) you never gave me the brush off or acted like it’s “not your job”. You always return your phone calls personally (and usually within the same day) and you explain technical information in a way that’s easy to absorb and understand. I couldn’t be happier with my sales experience through the Ventura County office and this was a direct result of you being the friendly “face” of SecureGlobalPay for me and my business. All the best.