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Sample Privacy Policy

Ecommerce-Payment-Processing

General Privacy Statement

Privacy and data protection are of the utmost importance to _______________________. This Privacy Statement for _______________________ (“Privacy Statement”) details the company’s policies with respect to the handling of personally identifiable information (“Information”) submitted by the reader of this Privacy Policy (“You”) or otherwise collected by _______________________ via the company’s website or in the course of providing services to _______________________ customers. _______________________ will use and disclose Information only in accordance with the terms of this Privacy Statement.

Collection of Information

The type of Information submitted to or collected by _______________________ varies depending upon the nature of the activity and relationship with _______________________.

Browsing the Website:

When You browse the company’s website, _______________________ may collect information regarding the domain and host from which You access the Internet, the Internet Protocol address of the computer or Internet Service Provider You are using, and anonymous site statistical data. This information is collected for the purpose of assessing the effectiveness of the company’s website and for security reasons.

Inquiries:

The website contains various forms, links to company e-mail addresses, and fax numbers that You may use to solicit information about the website, _______________________ services, and the company in general. When You complete and submit a form, send us an e-mail, send us a fax, or contact us by telephone, _______________________ may store the inquiries and their contents, including any personally identifiable information You may have provided. Any personally identifiable information You submit via an inquiry is collected only with Your knowledge and active participation.

Use of Gateway Services:

When You register to use _______________________ online processing services, You will be required to provide personally identifiable information and to enter into a written agreement with _______________________. If You ordered any products or services from businesses that use our Gateway Services, You were required to submit personally identifiable information (“Order Information”). _______________________Customers transmit Order Information to _______________________ for the purpose of processing Orders. Order Information is maintained in servers located within the U.S.A. and may also be maintained in servers located in Europe or Asia, depending on where the order originates or the geographic location of a _______________________ Customer. _______________________ may maintain Order Information for a certain period of time to comply with audits, legal requirements, or for disaster recovery purposes.

Applying for a Merchant Account:

When You submit an application to obtain a merchant account through _______________________, You will be required to provide personally identifiable information. Furthermore, _______________________ may also obtain information about You from third party sources, including, without limitation, consumer reporting agencies.

Notice for European Users:

The Data Protection Act puts obligations on users of personal information and sets forth principles for its use. One principle states that information must be processed fairly and lawfully. This means that You are entitled to know how we intend to use any information You provide. You can then decide whether You want to give personal information to us.

The Data Protection Act does not generally apply to data about limited companies or partnerships, but it does cover personal data relating to sole traders and partnerships. When we receive an application from a business, we may perform a search with a credit reference agency and fraud prevention agency on the individual company directors or partners.

Order Information provided by You to _______________________ Customers and any Information that You provide to _______________________ directly will be transferred outside of the European Union to the United States. By providing personal information to _______________________ Customers or us, You are consenting to the transfer of such information outside of the EU and to its storage and use as described herein.

Use and Disclosure of Information

Usage and disclosure of Your Information varies based on Your relationship with _______________________. _______________________ never sells any personally identifiable information and, except as expressly set forth below, never discloses personally identifiable information to any third parties.

Browsing the Website:

Information collected while You’re browsing our website may be used to analyze trends, administer the website, improve site performance, gather broad demographic information, and for security purposes. Such Information may be disclosed to third parties to provide any of the aforementioned activities on behalf of _______________________.

Inquiries:

If you submit an inquiry via online form, e-mail, fax, or telephone call, the information collected may be used by _______________________ to respond to Your inquiry or to contact You to inform You of _______________________ services. Information collected during the course of an inquiry will not be disclosed to any third party unless such third party has been contracted by _______________________, with obligations of confidentiality, to contact You on our behalf.

Use of _______________________ Services: If You are a _______________________ Customer, _______________________ will use Your Information during the course of providing You with the Gateway Services. During the course of providing such services, _______________________ may disclose Your Information to third parties that have contracted with _______________________to perform certain functions of the Gateway Services on our behalf (“Subcontractors”). _______________________ may also use Your Information to contact You about other _______________________ offerings and to inform You about general company news and industry trends, directly or through the use of third party vendors. _______________________ may also use Your Information for internal business analyses. If You are a customer of a _______________________ Customer, _______________________ will use Order Information during the course of providing processing services to such _______________________ Customer. _______________________ may also use Order Information at an aggregate level for internal business analyses and fraud prevention. During the course of providing Gateway Services to _______________________ Customers, _______________________ may disclose Order Information to banks, processors, card associations, and other financial institutions that are involved in the course of processing or screening the transaction applicable to the Order Information.

Email Policy

_______________________ may use your email address to communicate with you about orders you have placed, accounts you maintain or inquiries you have made about our products and services. In addition, _______________________ may send you email communications for customer satisfaction purposes or to inform you of special offers _______________________ believes will be of interest to you based on your profile.

Links to Third Party Websites

The Site may provide links to third party websites and resources. Such links are provided as a convenience to you and for informational purposes only. _______________________ is not responsible for and cannot control these third party websites and resources, does not endorse them, and is not responsible for their availability, content, or delivery of services. Third party websites and resources are not bound by this Policy; they may have their own policies or none at all. We encourage you to read such other third party websites’ privacy policies.

Applying for a Merchant Account:

If You apply for a merchant account from or through _______________________, _______________________ may use and disclose the Information to evaluate Your eligibility for a merchant account, including disclosure to consumer reporting agencies, relevant financial institutions, and other entities involved in providing the merchant account services. _______________________ may also use and disclose Your Information during the course of providing or procuring on Your behalf the merchant account services. _______________________ may also use Your Information to contact You, directly or through a third party vendor, about other _______________________ offerings and to inform You about general company news and industry trends._______________________ may also use Your Information for internal business analyses.

Surveys and Questionnaires:

If You submitted an inquiry to _______________________ or if You are a _______________________ Customer, periodically, _______________________ may use Your Information to contact You, directly or through a third party vendor, to complete a survey or questionnaire. Responses to any such survey or questionnaire may be used for internal business analyses and may be disclosed in aggregate form without disclosing Your personally identifiable information.

Use of Cookies:

Forms on our website may use cookies. Cookies are small files of data that reside on Your computer and allow _______________________ to recognize You as a _______________________ Customer or a previous visitor of our website. _______________________ may use cookies to populate frequently used forms or to provide You with other customized viewing options for Your convenience. _______________________ uses cookies solely to maintain personalized services throughout the website.

Confidentiality Obligations:

All contracts entered into between _______________________ and _______________________ Customers, _______________________ and Subcontractors, and _______________________ and other third party service providers contain express provisions governing the confidential treatment of any and all personally identifiable information.
Investigations and Proceedings:_______________________ may use Information to conduct internal investigations. _______________________ may disclose Information to cooperate with an investigation by law enforcement agencies or other governmental authorities and may also disclose Information in response to a subpoena, warrant, court order, or other comparable legal processes.

Information Security

_______________________ is committed to privacy and security. _______________________ is compliant with the Payment Card Industry Data Security Standard