Resorts and Hotels

With SecureGlobalPay as Your Partner

You will have the payment solutions you need so you can focus on your first priority–guest services. We offer comprehensive payment solutions to properties of all sizes and locations. Our innovative technology speeds up transaction time and minimizes back office balancing time, while our terminal support keeps things running smoothly around the clock. Our superior end-to-end loyalty programs feature everything you need to issue spending credit. Plus, you will benefit from competitive MasterCard and Visa discount rates, and your customers will appreciate expanded payment options including American Express, Discover, Diners Club and JCB.

Complete Payment Solutions

As the premier payment processor in the lodging industry, we also offer a full suite of products that are perfect for your property management system.

Services

• Integration of major property management systems, including authorization systems to report reconciliation
• Support for new payment types, including gift cards
• Direct settlement for American Express transactions, lowering costs by simulating a plural-interface processing environment (available on all POS terminals and some PMS/POS).

Connectivity Options

SecureGlobalPay offers a full spectrum of connectivity options to support your processing needs, including dial-up, wireless, authorization via Internet and high-speed T1 lines.

Reporting Tools

SecureGlobalPay will provide you with detailed location and corporate reporting in daily, weekly or monthly formats through secure Web access. You can also download data directly into your own accounting systems.

Service and Support

As your payment solution partner, SecureGlobalPay is committed to providing unparalleled support to our merchants. Our state-of-the-art support center is available 24 x 7, and you can consult with our experienced technical help desk experts and retrieval/chargeback resolution specialists 24 hours a day, 7 days a week. We offer relationship management services for any merchant that wants more personalized, ongoing support. Our commitment to having completely satisfied merchants also includes an open invitation to contact us at senior management should ant merchant need assistance.