How do I get my money?
There are four steps to getting your money; 1. Initiating, 2. Authorizing, 3. Completing the transaction and 4. Receiving your funds.
Step 1-Initiating the transaction to verify that a card is active and within the approved spending limit:
Brick-and-mortar and retail or restaurant environments-swipe the card or key in the number through a point-of-sale terminal (i.e., card is physically present).
Mail order/telephone order environments-enter the card identifiers the customer has provided you by mail, telephone or fax (i.e., the card is not present).
Internet environment-Customer provides your Web site with card identifiers (i.e., card is not present).
Step 2-Real-time authorizing, which reduces charge backs and catches card-entry errors:
Credit card number is entered.
Terminal or software transmits the credit card number and expiration date.
SecureGlobalPay transmits data to customer’s credit card-issuing bank.
Customer’s issuing bank approves or declines the transaction.
Step 3-Completing the transaction:
Merchant’s terminal or software transmits transaction details to SecureGlobalPay in a batch at the close of the business day.
SecureGlobalPay forwards transactions to each credit card company, which redirects the transactions to appropriate banks.
Bank debits credit cardholder’s account and credits SecureGlobalPay.
Step 4-Receiving your funds
SecureGlobalPay credits your merchant account, usually within two business days.
