Telecommunications
IVR Payment Gateway – Everything You Need to Know
According to a recent study, billing inquiries are the primary reason behind customer support calls in the banking and financial sectors. The second highest volume of support calls are made to internet service providers. In addition, almost a quarter of the calls to healthcare providers are related to billing issues. All these support-related channels rely
Getting a VoIP and Telecommunications Merchant Account
Voice Over Internet Protocol (VoIP) is an emerging technology in the VOIP Telecommunications industry that allows people to have long-distance voice communications and multimedia sessions via the Internet. VOIP telecommunications merchants participate in an industry that reached $16.5 billion in Europe and $9 billion in the US according to Statista, and is expected to grow