Most of our restaurant business owners in the food service industry would agree that accepting credit cards is crucial to their business success. The choices we have available to process credit cards for restaurant owners are endless. For most restaurant business owners, a credit card processing system must include the ability to accept tips, coupons, gift cards and more.
Additionally, there are so many different types of food restaurants that we understand, a “one-size-fits-all” solution may not work. This is why we have access to credit card processing solutions that are flexible to meet the unique needs of our restaurant owner’s. It doesn’t matter what type of restaurant you run, we are confident we can find the best solution for you.
Types of Restaurants We Service
When building a customized merchant account solution for our restaurant owner’s, we always start by categorizing the type of restaurant business you own. We can typically break down restaurants into two categories: a quick service restaurant or a dining restaurant. We have different merchant account solutions that can benefit both types of restaurants.
If your business is a quick service restaurant, your main goal is speed, or getting the customers their food as quickly as possible. This is typically the umbrella that fast food restaurants such as McDonalds, Wendy’s, Burger King etc. fall under. Food is typically priced a little lower than dining restaurants. The service at quick service restaurants is almost considered a “do-it-yourself” solution. Customers order off a menu, then pick up the food themselves. They must also refill their own drinks as well as manage their own condiments.
With dining restaurants, the emphasis is placed on the unique dining experience rather than speed. Dining restaurants can be further broken down into fine dining and casual dining. These restaurants are both characterized by the personalized service they offer to their customers. Most of the time the customers will be assigned a waiter/waitress that will attend to their needs. Casual dining is typically less expensive than fine dining.
Types of Credit Card Processing Solutions Available for Restaurants
Identifying the category that your restaurant falls under can help us offer solutions that will best meet your needs. Some of the solutions we offer for restaurants include:
POS Systems for your Restaurant
A Point of Sale System is customized to help take care of your restaurant customers from the beginning of the ordering process to the end of the dining experience. Our Point of Sale systems include:
Software that includes a table management program to help you keep track of customers coming and going and identifying which tables are available for new customers. The software will also keep track of reservations and can help to manage waiting lists.
A simple order screen that is intuitive to your employees that are entering a customer’s order. They can easily customize orders, combine orders or split orders.
An employee management system with an employee time tracking card. The software can also work with your accounting software to help you accurately keep track of payroll.
Along with the POS system for restaurants we can make sure you have all the accessories you may need for your POS system including card readers, monitors, cash drawers, printers and more.
POS Systems for restaurants also include a detailed sales reporting system. Some of the reports include:
Cashier In / Out Report
Cancelled Order History
Sales / Gratuity Report by Employee
Sales Report by the Day/Hour
Sales Volume by Item Type
Top Sales Item Report
Sales Report by Card Type
Cash Drawer Open History
The ability to Export Reports to Excel
Online Ordering for Restaurants
Systems that allow for online ordering are becoming more popular as customers are finding it extremely convenient to order their food from the comfort of their own home. SecureGlobalPay can set you up with the right system that will alert you when an order is placed online. The system will also collect payment for the order so all you have to worry about is making sure the food is ready to go for pick-up.
Putting the responsibility of ordering food into the customer’s hands with tableside ordering has been extremely successful for our customers. It’s a revolutionary way for customers to place a customized order right from the comfort of their table. It also helps to ensure customers that you take credit card security seriously. A customer has the option to run their credit card directly from the table instead of handing it over to a stranger for processing.
The rise and popularity of food trucks, farmer’s markets and tradeshow events has seen a rise in requests for mobile processing capabilities. We can help you set up a mobile processing solution that works best with your business.
We will help you install a virtual point of sale system on your mobile phone or tablet. The POS or point of sale system will process credit cards in any location as long as you have access to Wi-Fi.
Benefits of Using SecureGlobalPay to Help with your Restaurant Credit Card Processing
Complete Payment Solutions
We can offer a customized payment solution for any restaurant. We have solutions that support all major credit/debit payment options for your restaurant business including: Visa, MasterCard, American Express, Discover, Diners’ Club, Carte Blanche, JCB, EBT cards, corporate and fleet cards, gift & loyalty cards. We also have solutions to help you manage gift cards and coupons.
We Can Offer Flexible Platforms with Easy Connectivity Options
SecureGlobalPay offers a wide range of products with enhanced features that will work specifically for your restaurant business. Our experience means that we are flexible and can help you find solutions that will work with major restaurant management systems.
SecureGlobalPay offers a full spectrum of connectivity options to support your processing needs including: dial-up, wireless, authorization via Internet and high-speed T1 lines.
Comprehensive Reporting Tools
We know that you can’t make great financial decisions if you don’t have a clear picture of how your restaurant business sales are progressing. We can provide you with detailed location and corporate reporting in daily, weekly or monthly formats through a secure web access. You can also download data directly into your own accounting systems.
We Offer Comprehensive Service and Support
SecureGlobalPay is committed to providing unparalleled support to our restaurant processing partners. We are available by phone 24/7, and you can consult with our experienced team of experts to ensure that your system is functioning properly. Call us Today!